Is Your Message Getting Across? Understanding Verbal and Nonverbal Communication

Recognizing that communication breakdowns happen frequently, this course outlines two primary roles in communication, three essential principles, and four main communication styles. It highlights active listening, distinguishes between explicit and implicit messages, and teaches a precise method for assertive communication. The curriculum also underscores the impact of nonverbal communication, offering concrete examples of body language.  A list of common communication barriers is also provided.  The course encourages self-reflection on personal communication habits to help ensure messages are clearly understood, while also improving the ability to interpret others’ communications.  This course is for anybody interested in improving their communication skills.